Civil & Property · In Hindi
Filing a consumer complaint, including online
How to file a complaint before a consumer commission, whether it can be filed online, how long proceedings take and whether a lawyer is needed.
Civil, Criminal & Pre-Litigation
Consumer Litigation
Consumer litigation enforces the rights of consumers against defective goods, deficient services and unfair trade practices under the Consumer Protection Act, 2019, before District, State and National Commissions.
Matters handled
- Complaints
- Complaints for deficiency in service, defective goods and unfair trade practices.
- Builder and real estate disputes
- Delayed possession and refund claims against developers.
- Banking, insurance and telecom
- Consumer complaints against service providers.
- Medical negligence
- Complaints arising from deficient medical services.
- Appeals
- Appeals from District to State Commissions, from State to National Commission, and to the Supreme Court.
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Common questions
Which commission should I approach?
It depends on the value of the goods or services paid for: up to ₹50 lakh before the District Commission, above ₹50 lakh and up to ₹2 crore before the State Commission, and above ₹2 crore before the National Commission.
Related areas
General information only, not legal advice. The law stated is subject to change; reviewed by Hanmat Lodhi Advocate.
Professional enquiries
Contact the chamber
Enquiries are received by telephone and at the chamber. Please do not send confidential documents through this website or social media.